At Fleeto, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services. By accessing or using our website, you acknowledge and consent to the practices described here. We reserve the right to modify this Privacy Policy at any time, and it is your responsibility to check for updates. Continued use of our services indicates your acceptance of any changes.
1. Information We Collect
We may collect personal information from you in two ways: directly from you when you share information with us, and automatically through cookies and similar technologies when you use our website. The information may include your name, address, phone number, email address, payment details (such as card number, expiry, and CVV where required), information on how you use our products and services, as well as device and location details (if enabled on your device or browser).
2. Purpose of Collecting Personal Information
We use your personal information for various purposes, including providing requested services, processing your orders and payments, and communicating with you regarding services, updates, and offers. It also helps us improve our products, services, and website experience. We may use your information to create user accounts, facilitate participation in online activities such as surveys or reviews, and respond to customer service queries and technical issues. Additionally, personal data is used to ensure website security, comply with laws, and manage communication between you and Fleeto. In some cases, your information may also be used for purposes disclosed at the time of collection or with your explicit consent.
3. Legal Basis for Processing Data
We process your personal information only when legally permitted. This may include fulfilling our contractual obligations to you, complying with applicable laws, protecting vital interests (yours or others), or pursuing legitimate business interests. Such interests include improving services, ensuring security, preventing fraud, enhancing advertising effectiveness, and analyzing user behavior.
4. Storage and Protection of Data
Your information may be stored in secure server logs. These logs may include IP addresses, browser types, operating systems, or the last visited website, but they do not personally identify you. Some anonymized data may be shared with business partners, advertisers, or stakeholders for analytics and business development, but your identifiable personal details will never be shared without your consent.
5. Security Measures
We apply commercially reasonable security measures to protect your personal data. However, Fleeto cannot guarantee absolute protection due to risks beyond our control, such as those associated with your device security. It is your responsibility to keep your account credentials confidential and inform us immediately if you believe your account details have been lost, stolen, or compromised.
6. Sharing of Personal Information
Fleeto does not sell your personal data. We may, however, share it in certain circumstances, such as with employees, contractors, or third-party vendors who assist in providing services. Information may also be disclosed to comply with legal obligations, prevent fraud, or protect the rights, safety, or property of Fleeto, our users, or the public. In the event of a merger, acquisition, or similar business transaction, user information may be transferred but will continue to be protected under this Privacy Policy.
7. Use of Cookies & Tracking
Our website may use cookies and tracking technologies to collect information about your browsing activity. These technologies help us analyze visitor usage, enhance browsing experiences, customize site content, and monitor traffic patterns.
8. Third-Party Links
Our website may contain links to external websites. Fleeto is not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their policies before sharing your personal information.
9. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy, you may contact us at:
Email: reach_fleeto@fleetoev.in | Phone: (+91) 8064521248.
All complaints will be handled with confidentiality.
10. Changes to Privacy Policy
Fleeto reserves the right to update, modify, or remove portions of this Privacy Policy at its sole discretion without prior notice. Your continued use of our services signifies acceptance of any updates.
